What does a broker do that I cannot do myself?
You can absolutely call retail providers yourself. What a broker does is call all of them at once, with your actual usage data formatted the way they price against, and then read the contracts that come back — the term, the tolerance band, the early termination fee, the pass-through language. The rate is the easy part to compare. The terms are where the difference usually hides.
What does it cost me?
Nothing. We are paid by the retail provider that wins your business, as a small per-kWh fee built into the supply contract. We publish exactly how that works and what it means for you, because "our service is free" on its own is not an honest answer.
Will my power be interrupted when I switch?
No. Switching supplier is a billing change, not a physical one. CenterPoint Energy still owns the wires and the meter, still delivers your power, and still restores it after a storm. Nothing is disconnected and nobody visits your property.
Why will you not publish your rates?
Because any number we published would be one we could not honour. Texas supply prices move daily and depend on your usage pattern, your location, your credit and the day you sign. A rate on a website is either stale, or it is a teaser attached to conditions you will not read. Send a bill and we will tell you a real number for your account.
Do you handle homes as well as businesses?
Yes, and that is deliberate. Most brokers do commercial only and treat households as an afterthought. If you run a business in Houston, we will look at your shop and your house — they are different markets and we treat them differently, but they are the same phone call.
How quickly can something actually change?
If your current contract has expired and you are on a month-to-month holdover rate, a switch takes effect on your next meter read — usually inside one billing cycle. If you are mid-contract, the usual move is to lock a new rate now with a start date the day your current term ends.